Empty basket for volcanic minerals - EVA water water fountain

Hello, Thank you for your feedback. Indeed, opening the blue basket of the Eva fountain can sometimes be a little difficult at first. However, there is a simple trick: running the bin under hot water for a few moments will soften the plastic slightly, making it much easier to open the lid. Do not hesitate to come back to us if necessary, we remain at your disposal!
The eau-de-fontaine team